Customer Support
We at Colpitt consider customer support vitally important. Production output and efficiency are keywords. Colpitt supports your company goals by offering the following services:
Spare Parts
Short delivery times, telephone support during and after installation.
Training
Order training for your technical staff or operating personnel at your own premises or at Colpitt. Training is available on fundamental topics, such as RF technology, sealing, electronically monitoring, and we also offer interesting courses on maintenance, machine controls, and machine setup.
Machine Troubleshooting
Contact our knowledgeable service staff to solve problems and keep downtimes short. The direct telephone number of our service/spares department is +31 85 48 99 24 1
Maintenance
Expert recommendations on regular maintenance.
Preventive Maintenance
Contact us and have your PM scheduled by Colpitt personnel
Our Web Control System allows us to offer online support!
- Hardware diagnostics
- Status of inputs, outputs and error messages
- Software diagnostics
- Modifications to programs
- Adjusting and fine-tuning machine settings
- Analysing faults and error messages
