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Customer support
We at Colpitt consider customer support vitally important.
Production output and efficiency are keywords.
Colpitt supports your company goals by offering
the following services:

Spare Parts
Short delivery times, telephone support
during installation.

Training                                        
Order training for you technical staff or operating personnel at your own premises or at Colpitt. Training is available on fundamental topics, such as RF technology, sealing, electronically monitoring, and we also offer interesting courses on maintenance, machine controls, and machine setup.

Machine Troubleshooting
Contact our knowledgeable service staff to solve problems and keep downtimes short.

Maintenance
Expert recommendations on regular maintenance.

Preventative Maintenance

Contact us and have your PM scheduled by Colpitt personnel.

Our Web Control System allows us to offer online support!

 


We offer the following online services:

  Hardware diagnostic;
Status of inputs, outputs and error messages;
Software diagnostics;
Modifications to programs;
Adjusting and fine-tuning the settings;
Analysing faults and error messages;